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Open the live capture workspace
Manage templates
Customize how notes are generated
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Getting started4 min read
Record your first ambient note
Walk through capture, transcription, and signing in under five minutes.
Recording5 min read
Live mic, dictation, and audio uploads
When to use each source and how Lucid blends them into one transcript.
Recording3 min read
Drafts, pauses, and resuming a session
How auto-save works and where your in-progress sessions live.
AI6 min read
Using the AI diagnosis panel
Generate differentials with citations and confidence scores.
Templates7 min read
Customizing note templates
Add fields, reorder sections, and create specialty-specific layouts.
Patients3 min read
Searching charts at scale
Fuzzy search tips for practices with thousands of patients.
Productivity2 min read
Keyboard shortcuts cheat sheet
Every hotkey for hands-free, faster documentation.
Security5 min read
How Lucid handles PHI
Encryption, retention, and audit logs in plain language.
Integrations8 min read
Connecting your EHR
Supported EHRs and how to push signed notes downstream.
Account3 min read
Billing, seats, and invoices
Manage your plan and understand what's included.
Frequently asked
Live chat
Mon–Fri, 7am–7pm PT
Email support
support@lucid.health
Community
Tips, templates, and feature requests